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04
Commonwealth Bank2023

CommBank Investing Hub Launch

Company
Commonwealth Bank
Period
2023
Duration
9 months
Team
Cross-functional team spanning product, legal, compliance

The Challenge

Expand wealth access for everyday Australians within the app.

  • 1Growing demand from customers for accessible wealth management options
  • 2Need to compete with emerging fintech wealth platforms
  • 3Requirement to maintain regulatory compliance while innovating
  • 4Integration complexity with existing CommSec infrastructure

The Approach

Selected strategic partner, negotiated commercial terms for white-label managed funds.

1

Market Analysis

Assessed market opportunity for democratised wealth access and identified target customer segments.

2

Partner Selection

Led evaluation and selection of strategic partner for white-label managed funds capability.

3

Commercial Negotiation

Negotiated commercial terms ensuring favourable economics while maintaining partner alignment.

4

Launch & Growth

Coordinated launch within CommBank App ecosystem and drove rapid adoption through targeted positioning.

The Impact

Grew to 35% of new CommSec accounts within nine months.

35%
New CommSec Accounts
9mo
Time to Market Impact
Expanded
Wealth Access
Achieved 35% share of new CommSec account openings within nine months
Successfully expanded wealth access for everyday Australians
Established strategic partnership model for future product expansion
Demonstrated commercial negotiation value in product leadership

Key Takeaways

"Strategic partnerships can accelerate time-to-market for complex financial products"

"Commercial negotiation skills create significant value in product roles"

"Customer-centric positioning drives adoption in crowded markets"

Technologies & Tools

Managed Funds PlatformApp IntegrationWealth APIs